How to Fix ‘Freeze with black screen’ Issue on Windows 11 – Guide
Windows 11 is not just for the Insider Program. It’s for everyone who wants to use it, and we’re finding issues that were not so common when the operating system was only available to those who had access to the Insider Program. One of the most common problems Windows 11 users face today is a scenario where the screen freezes before the operating system crashes. Users affected by this issue report that whenever they encounter this issue, they will have no choice but to restart their computer to forcibly restart their PC. If you run into the same problem in Windows 11, it’s certainly not the only one. And, there are several different scenarios that can cause this behavior in the latest Microsoft operating system."
Microsoft has now introduced a Windows 11 update that changes the screen color to blue when a device stops working or there is a crashing error. This update is being released every day, and IT professionals and support staff can now diagnose hardware and memory errors. A BSOD is a native Windows kernel fault and often contains a data dump that IT administrators can analyze to determine what is causing the crashes.
Fix black screen freeze in Windows 11
Change screen resolution
An unexpected culprit is a higher screen resolution in Windows 11. Screen freezes are usually caused by a screen resolution higher than what your graphics card can handle. Make sure you’re using the correct video resolutions when running Windows 11.
For example, if you are using a monitor that is capable of displaying a resolution of 3840x2160, you may be able to force a 4k resolution on your computer by using an inexpensive graphics card. However, if this scenario occurs and the screen freezes or crashes, you can reduce the resolution to alleviate the stress on your graphics card. Follow these instructions for more information: ..
Right-click on the start button and choose Settings from the context menu.
From the System menu, tap About Phone. On the About Phone screen, you will see a list of system updates and their current status. Tap Update Now to install any available updates. ..
In the View tab, you can see all of the active System components.
To improve the display of your photos and videos on your computer, lower the Display Resolution setting in the Display tab of your Windows 10 computer. ..
When prompted by the confirmation window, click Keep Changes to make the resolution change permanent. ..
Adjust virtual memory
When your computer starts to slow down, one of the first things you may notice is that applications start to take longer to load or respond. This is because Windows has run out of memory, which means it can’t keep track of all the open files and programs. ..
If you’re using Windows 11, it’s likely that you’ll experience freezes and black screens of death (BSODs) when trying to complete resource-intensive tasks like video editing, rendering, gaming, or using apps with RAM-intensive features.
- Open the Start Menu and type “cmd” into the search bar.
- Type “vram” into the command prompt and hit enter.
- The virtual memory settings will be displayed in the command prompt. If you want to increase VRAM by more than what is shown, type in a different number and hit enter again. For example, if you want to increase VRAM by 4GB, type in “4g” into the command prompt and hit enter.
Press Windows key + I to open the Settings menu in Windows 10.
In the Settings menu, use the settings box (top left corner) to search for “performance.” ..
When the results are ready, click on “Tune Windows Appearance and Performance” from the context menu that just appeared.
On the Advanced tab, you can change how your computer behaves when it’s idle or working hard.
The virtual memory window will change to show the new settings.
If the recommended paging file size value is larger than the currently allocated now value, then the system may need to increase its current allocation for pages.
If the value of Currently Allocated is less than the recommended value, uncheck the box associated with Automatically manage paging file size for all drivers, select C (operating system drive) in Paging file size for each drive, and then in then select the Custom Size toggle. If the value of Currently Allocated is greater than the recommended value, check the box associated with Automatically manage paging file size for all drivers, select D (disk drive) in Paging file size for each drive, and then in then select the Custom Size toggle.
To create a custom drive letter for your new hard drive, enter the recommended value in the Initial size box and add an even larger figure in the Maximum size box. ..
If you have been experiencing random freezes and crashes on your computer, try the following steps:
- Click “Start” and then “Settings.”
- Under the “General” tab, click “Advanced system settings.”
- Under the “Performance” tab, click “Settings.”
- In the “Advanced” section, click “Random number generation.”
- In the “Random number generator type” drop-down menu, select “Windows Vista/7/8/10 (32-bit).”
- Click OK to save your changes and restart your computer. If you are still experiencing random freezes and crashes, please contact your computer manufacturer for assistance. ..
Update Dedicated GPU Drivers
If you are still using an outdated GPU driver on Windows 11, you may experience freezes or other problems. You may want to upgrade to Windows 11 if you are still using the drivers from an older version of Windows.
If your computer doesn’t already use Nvidia or AMD drivers, you can probably use Device Manager to force the installation. Otherwise, if that fails, you can use proprietary software from Nvidia or AMD to install the latest driver available. Follow the instructions below to ensure you are using dedicated GPU drivers that are fully compatible with Windows 11:
In the Device Manager, you’ll see a list of all your devices. The first item on the list is your computer’s device manager, which is called “Device Manager.” In Device Manager, you can see all your devices by clicking on the name of the device in the left-hand column and then clicking on its icon in the right-hand column. If you don’t have a device listed in Device Manager, it means that your computer doesn’t have that type of device.
When prompted by User Account Control, click on the Yes button to grant administrative privileges.
Scroll through the list of installed devices and expand the drop-down menu associated with Display Adapters. If you want to change the type of display adapter that is installed on your computer, select it from the list.
If you’re using an AMD card, right-click on your dedicated GPU and choose Update Driver from the context menu that just appeared.
When you reach the next screen, click the Automatically search for updated driver software button and wait for the initial scan to complete. ..
If you find a new version of the driver for Windows 11, follow the onscreen instructions to install it.
If you have been experiencing freezing issues with your Windows 11 computer, please restart your computer and see if the freezing issues are resolved.
Change the external screen to a 16:9 aspect ratio
For some Windows 11 users, the issue of their external monitor not displaying properly after they installed the latest drivers for their dedicated video card has been resolved by itself. However, if you have already tried this and your external monitor still does not display properly, it is likely that your graphics card manufacturer has not yet released a suitable fix for your specific model. ..
Windows 11 users can fix the “ultra-wide bug” by changing their external monitor’s resolution to an option that maintains a 16:9 aspect ratio. There are several resolutions that maintain this aspect ratio, listed below. ..
Unplug AC adapter or disable ACPI battery control
Some users are reporting that their laptops are crashing when they reach full load, and this is likely due to a bug in Windows 11. However, there is still no known fix for this issue. If you’re experiencing this issue, please contact your computer manufacturer to see if they have any suggestions.
A recent study has shown that unplugging your AC adapter when your laptop is at full charge can help improve its performance.
Disable ACPI Compliant Control Method Battery in Device Manager. The workaround is to disable the ACPI Compliant Control Method Battery in Device Manager.
In the Device Manager, you’ll see a list of all your devices. The first item on the list is your computer’s device manager, which is called “Device Manager.” In Device Manager, you can see all of your devices by clicking on the “Devices” tab and then clicking on the “Details” tab. You can also right-click on any device and select “Properties.” On the Properties screen, you’ll see a lot of information about your device. For example, you can see its name, its manufacturer, and its type. You can also see how much space it takes up on your hard drive.
When prompted by User Account Control (UAC), click on the Yes button to allow administrator access. ..
In the Batteries drop-down menu, expand the category for “Chargers.”
To disable the Microsoft ACPI Compliant Control Method Battery, right-click it and choose Disable Device from the context menu that just appeared. ..
When you are prompted to restart your computer, click “Yes” one more time. Windows will restart and you will be taken to the Windows 11 loading screen. Wait for Windows 11 to finish loading and then start using your computer again. ..
Install the latest BIOS / vBIOS update
One of the most common issues currently causing crashes and unexpected crashes in Windows 11 is an outdated BIOS version. Keep in mind that Windows 11 is still in its early stages, so crashes caused by the system firmware are expected until motherboard manufacturers start shipping fully optimized hardware for Windows 11. If you have a motherboard dated before the Windows 11 release, the first thing you should do is check if there is a pending BIOS or vBIOS update for your motherboard. ..
If you are using a laptop, it is important to keep in mind that most laptop manufacturers have their own proprietary software that needs to be used in order to update the BIOS. For example, ASUS has EZ flash and MSI has MFlash. In order to update your BIOS, you will need to go online and search for “laptop model+drivers”. Once you find the page for your specific laptop, you will need to check the BIOS section and update it if necessary. Remember that most manufacturers have their own software that needs to be used in order to update the BIOS so make sure you are using the latest version available!
Change PCIe settings to GEN 3
Windows 11 is crashing systems that are already using PCIe 4, because the way GEN 4 data is processed by Windows 11 causes a general system crash. ..
This issue is a problem for many high-end users of Windows 11 who have powerful GPUs. To fix it, you can change your PC settings in the BIOS or UEFI to use GEN 3 instead of GEN 4. This supposedly fixed the problem for many people.
Final note
If you have a problem with your computer freezing, then you should definitely check out our guide on how to fix it. In this article, we will be discussing the different ways that freezing can occur on Windows 11. If you have any questions or concerns about this article, please do not hesitate to reach out to us. Additionally, please share this article with your friends and family so that they may also benefit from it.
