How to Fix a frozen iPhone – Guide
If your iPhone has a black or frozen screen, there are a few steps you can take to fix it without losing all your data. If it’s gotten to the point where you can’t turn your iPhone on or off, your first option is a hard reset. In most scenarios, this method will allow you to go on and on. However, it is possible that there is a more serious problem. If the troubleshooting steps below don’t work, you can always contact Apple Support.
Force restart: How to force a restart on your Apple iPhone
Option 1: If your iPhone is model A1394 or later, you can press and hold the power button and the volume up button at the same time for about 10 seconds to perform a hard reset. Option 2: If your iPhone is model A1393 or earlier, you can press and hold the power button and the volume down button at the same time for about 10 seconds to perform a hard reset. Option 3: If your iPhone is not model A1394 or later, you can try pressing and holding one of these buttons for about 10 seconds: the home button, the mute button, or the sleep/wake button.
Force restart iPhone SE 2020, iPhone 8 and new iPhones without the home button
The volume up button should be press to increase the volume.
Press and hold the volume down button to decrease the volume. ..
To turn on the flashlight, press and hold the side button.
When the Apple logo appears on the screen, release the side button to start recording. ..
Wait for your iPhone to restart and then try again.
Force Restart iPhone 7 and iPhone 7 Plus
Hold the power button and the volume down button at the same time and press and hold the leftmost button on your device.
Wait for the Apple logo to appear and release both buttons and then press the left button.
If your iPhone is not responding, wait for it to restart. ..
Force restart older iPhones with home button
To restart your iPhone, press and hold the power button and the home button at the same time. ..
Wait for the Apple logo to appear and release both buttons and then press the left button.
If your iPhone is not responding, wait for it to restart. ..
What to do if your iPhone still doesn’t respond?
If your iPhone still won’t turn on or get stuck when you try to restart it, there may be a problem with the battery. You can try to replace the battery if that’s the problem.
Next, open iTunes on your computer. Finally, click the “Summary” tab and select “Restore from Backup.” If you have a recent backup, iTunes will start to restore your iPhone. If you don’t have a recent backup, iTunes will ask you to create one. ..
Open Finder if using a Mac with macOS Catalina or newer: If you’re using a Mac with macOS Catalina or newer, open the Finder. If you’re using a Mac with an operating system older than Catalina or a Windows computer, open iTunes.
Open Finder and type “iPhone” into the search bar. If you’re using iTunes, open it and click on the “iTunes Store” icon in the top left corner. If you’re using Finder, type “iPhone” into the search bar and hit enter.
To force restart your iPhone, follow these steps:
- Open the Settings app and select General.
- Scroll down to the bottom and select Reset iPhone.
- Tap on Reset iPhone and then press OK.
- The iPhone will start resetting and will take a few minutes to complete.
To update your iPhone, wait until your computer displays a prompt to do so and press “Update”. Your iPhone will then be updated or reinstalled. ..
If the process takes longer than 15 minutes, repeat step 4 to enter recovery mode.
Wait for the process to finish and then make your decision.
Final note
If you have an iPhone that has frozen, or if it just stopped working, here are some tips to help fix it. If you don’t know how to fix a frozen iPhone, we recommend you read our guide on how to fix a frozen iPhone.
